We firmly believe our clients’ success is our success.
At Turmec, we take pride in our close aftersales support of our clients in both service and maintenance and believe our success is built on how we partner with our clients throughout the process and have long experience in supporting our international installations.
We are able to respond quickly to incidental breakdowns and also provide both preventative and scheduled maintenance of your installation; this can include registration of measurements, inspections and equipment condition reports.
At our clients’ request, we can advise on a partial or complete modernisation of your plant or installation and we can provide Service Level Agreements (SLAs) to any required level of support and response time required.
Turmec offer the next generation aftersales. By simply scanning the QR code our clients can now access detailed information about their machine, including all documents and various parts associated with it. With this innovative system each plant will now feature a distinctive QR code, making part identification effortless and re-ordering simple.
